Set up the home you are actually moving into

Which utilities are included, and what do I need to order?

Start, stop or move FPL service · Prepare your setup details · Check internet, speeds and costs

Before opening an account, confirm the services already included with the residence. Ask who holds each account and what you need to order. The reviewed lease template assigns electricity, telephone and separately metered utilities to the tenant. A Cable TV line in the 2026 association budget does not establish a universal provider, package or unit entitlement.

Make a written list of included services, services you must order and each account holder. Unconfirmed provider, speed and cost fields below say Awaiting building confirmation. Each is followed by the question to resolve.

Sources: 2026 lease packet, physical p. 13 §5; 2026 approved Tower budget, physical p. 1, Cable TV expense line. Building sources reviewed October 31–November 1, 2026; official service routes checked November 1, 2026. No association budget amount is treated as a unit bill.

Before choosing the home

Identify inclusions, provider, package and charges for the actual unit.

Before possession

Set account dates and coordinate any technician access.

Compare internet service

Confirm speed, equipment and total recurring price before ordering.

Portofino Tower building overview / Utilities

How do I set up services for my possession date?

  1. 1 · Match the agreement

    What to do

    Review the signed lease or owner information for each included and separately billed service.

    Confirmation to keep

    A service-by-service list with the responsible party and account holder.

  2. 2 · Verify the unit

    What to do

    Use the full service address, unit number and intended start date. Confirm what equipment or connection is already present.

    Confirmation to keep

    Exact-unit serviceability and an account or order reference from the provider.

  3. 3 · Arrange electricity

    What to do

    Use FPL’s official start/stop/move service where applicable. Have the exact unit address, preferred start date, valid email and the identification requested by the provider ready. Follow the current account instructions. FPL’s guidance describes identification routes other than a US Social Security number.

    Confirmation to keep

    Requested start/stop dates, any provider-determined deposit and order confirmation; no private ID submitted to this page.

  4. 4 · Coordinate any technician

    What to do

    Ask management about access, appointments, entry and any building requirements before confirming installation.

    Confirmation to keep

    Provider appointment plus the building access arrangement; a move reservation alone does not confirm technician access.

  5. 5 · Test and document

    What to do

    Check the ordered service and supplied equipment after access is available. Record any issue through the relevant provider or management route.

    Confirmation to keep

    Working service, provider contact, equipment responsibility and a clear follow-up for any mismatch.

Official provider process: FPL service-order guidance. Building access remains separate; see Moving In & Out.

Which provider, package, speed and price apply to my unit?

Electricity

Evidence and current status

FPL provides an official start/stop/move route. Exact unit/account arrangement and any included electricity: Awaiting building confirmation.

What to ask

Service address and unit, account holder, existing meter/account arrangement, possession date and provider-confirmed start date.

Internet provider and included service

Evidence and current status

Awaiting building confirmation. No Portofino-specific ISP or bulk contract is confirmed in this page’s source review.

What to ask

Provider name, whether service is bulk/included or separately ordered, the current package and the equipment already in the residence.

Download/upload speed and Wi-Fi

Evidence and current status

Awaiting building confirmation.

What to ask

Actual plan speeds, wired connection, router/access point, in-unit Wi-Fi coverage and available upgrades for this unit.

Internet/TV pricing and options

Evidence and current status

Awaiting building confirmation.

What to ask

Included allowance, recurring upgrade price, equipment, installation, taxes/fees, promotional end date and contract/cancellation terms.

Water, sewer and waste-related billing

Evidence and current status

Individual-unit versus building billing and actual inclusions: Awaiting building confirmation.

What to ask

Whether a separate account is needed and which charges are already included in the lease or association bill.

Optional household services

Evidence and current status

Current air-filter service, pest-control schedule, vendor and charges: Awaiting building confirmation.

What to ask

Current service description, whether it is optional, access arrangements and who pays.

These fields identify what still needs confirmation. They do not quote plans or prices. Request the current provider or association document for each answer and check its effective date. Confirm the existing arrangement before ordering a service to avoid paying for it twice.

How do I compare internet options for this unit?

Ask management whether a building contract or existing service applies. Use the same unit address when comparing any available alternatives. AT&T’s availability tool and Xfinity’s serviceability guidance are tools for checking availability. Neither proves that service is available at Portofino Tower.

  • Separate the advertised download speed from upload speed and the actual service offered to the unit.
  • Ask whether the connection and equipment support your work calls, simultaneous users and rooms. A shared-area connection is not the same as service inside the residence.
  • Compare the full recurring bill, equipment, setup charges, promotion expiry, contract term and cancellation conditions.
  • Confirm whether an owner’s router or account transfers, whether provider equipment must be returned, and which upgrades are permitted under an included package.

When available, review the provider’s broadband label and order details for the specific plan. Xfinity’s broadband-label information shows how to compare provider information. This guide does not quote an unverified plan, speed or price.

What should go on my service and cost sheet?

Included service

Service name, package and where the inclusion appears in the lease or association information.

Separate recurring bill

Account holder, expected billing cycle, quoted recurring charge and any promotion expiry.

One-time amounts

Provider-confirmed installation/activation, equipment purchase, deposit and return conditions.

Start and stop dates

Dates coordinated with possession; order references and any access appointment.

Equipment and support

What stays, what is returned, who owns it and the official service/support route.

For City utility billing, use Miami Beach Utility Billing or 305-673-7440 after confirming the unit’s billing arrangement. For a City water/sewer operational issue, the Public Works Control Room is 305-673-7625 and is described by the City as operating 24/7/365.

For an FPL network outage or concern, use its official reporting route or 1-800-468-8243. Notify management about shared-building effects. For immediate danger, call 911.

Portofino utility questions

Which utilities or services are included in rent?

The lease template assigns electricity, telephone and other separately metered utilities to the tenant. The signed agreement must identify the actual inclusions, including internet, television, water or optional services. A general building description does not establish your lease’s utility package.

What should I confirm about the electricity account before moving in?

Confirm who should hold the account, the exact service address and unit, and the possession date. Use FPL’s official start/stop/move route where applicable, confirm its requested information and any account-specific deposit, then retain the service-order confirmation.

Which internet or television services can I order for this residence?

First confirm the building’s current bulk or included service, if any, and the available infrastructure for your unit. AT&T and Xfinity offer address-checking tools, but those tools do not establish that either provider serves Portofino. Confirm exact-unit eligibility and installation access before ordering.

How should I verify internet speed and reliability for my needs?

The provider, included package and unit-specific download/upload speeds are awaiting building confirmation. Obtain the actual plan details, equipment and wired/Wi-Fi arrangement. Building marketing language, common-area Wi-Fi or another residence’s speed test does not establish performance in your home.

How do I compare the total monthly cost of a rental beyond advertised rent?

Start with rent and the actual included services, then add separately billed electricity, internet/TV and optional upgrades. Ask about equipment, installation, taxes or fees, promotion expiry, deposits and cancellation terms. Keep recurring expenses separate from one-time application or moving amounts; the Moving In & Out guide maintains those building cost categories.

Is water included, and who is responsible for any separate charges?

Ask the owner or management whether the residence is individually billed or served through a building account. Do not open a duplicate account based only on this guide. The City’s Utility Billing office can address an applicable account once the billing arrangement is clear.

How do I establish whether an outage is inside my unit, the building or a provider network?

Note which services and locations are affected, then ask management whether a shared-building issue is known and check the provider’s official outage information. A problem in one unit does not establish a network outage. Coordinate the appropriate owner, management or provider response; do not attempt work on building or utility equipment.

When should I arrange service activation and installation around my move?

Use your confirmed possession date and ask the provider about its actual activation or installation lead time. Coordinate any technician visit with management’s access requirements before committing to an appointment. At departure, agree stop/transfer dates and provider-equipment returns, and retain the confirmations.

Which optional maintenance or household services should I confirm?

An optional air-filter service form appears in the older 2025 packet but not in the reviewed 2026 packet; its current availability and price are awaiting building confirmation. The 2026 packet includes pest-control access authorization, which does not establish a current vendor or service frequency. Confirm the service and who pays before budgeting.

Household-service sources: 2026 packet pp. 9 and 13; older 2025 packet p. 12 for the historical filter-service form only. Omission from a later packet does not establish continuation or discontinuation.

Can I start electricity without a US Social Security number?

FPL’s service-order guidance allows customers without a US Social Security number to contact Customer Care about other verifiable identification, such as a passport. Follow the current instructions for your account through the official FPL service-order guide. This page does not collect identity documents or promise a particular deposit or activation date.

Make service needs part of your home search

Tell Adrian your intended dates and the services that matter to your choice of home. These might include reliable work-from-home connectivity or a preference for included services. He can help organize questions for the owner, management and provider while comparing suitable residences.

Discuss your residence requirements

Suggested message

Hi Adrian, I'm considering a Portofino Tower residence and would like to clarify utility costs, internet requirements and setup responsibilities before proceeding.
Page: https://adrianknowsmiamiluxury.com/neighborhood-south-of-fifth/buildings/portofino-tower-miami-beach/utilities

Review the draft in your app before sending. If it opens blank, copy the suggested message above.

Sources and professional guidance

Read sources, dates and methods

The lease provision and historical household-service forms are distinct from current provider offerings. Official FPL, City, AT&T and Xfinity routes were checked November 1, 2026. No Portofino-specific ISP, bulk package, unit speed, quoted monthly utility total or guaranteed installation time is established. Unconfirmed fields remain explicit completion items.

This is an independent brokerage guide, not an official association publication. Adrian Burke is a Real Estate Broker Associate with ONE Sotheby’s International Realty, Florida license BK3317897. Review his Sales & Leasing Resume and client testimonials.

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