Find the appropriate building office, utility or public-service contact for the task.
For applications, resident records and routine building questions, start with the Portofino Management Office at 305-534-4422. Use the projects role inbox for a dated project notice. Contact Adrian for buying, selling, renting or preparing your condo for lease.
For an emergency requiring police, fire or rescue, call 911. The building office and a brokerage inquiry form are not substitutes for emergency services.
Building role contacts below come from management communications dated September 4 and October 16, 27, 30 and 31, 2026, and the 2026 management packet. Official public-service routes checked November 1, 2026. No live-response test or office-hours guarantee is claimed.
Portofino Tower building overview / Important Contacts
Contact route
Management Office: 305-534-4422
[email protected]
What to include or confirm
Unit, planned dates and the form or question. Confirm the current recipient and secure submission method before sending personal records.
Contact route
What to include or confirm
The Head Concierge signature on the October 31, 2026 association notice lists this office number and role inbox. This is not identified as a separate security or emergency line.
Contact route
[email protected]
Main office: 305-534-4422
What to include or confirm
The September 4, 2026 garage-cleanup notice identifies the General Manager’s business inbox. Confirm routing with the office if your matter is time-sensitive.
Contact route
What to include or confirm
The notice date, affected area, unit and whether the issue concerns a showing, delivery, move or resident access.
Contact route
2026 packet lists [email protected] and [email protected].
What to include or confirm
The assistant inbox is also listed in the October 16, 2026 Assistant Manager signature; the admin inbox is a packet and pet-registration route. Check the latest packet or office instructions before a submission.
Contact route
Ask the Management Office for the current role-specific number or resident instructions.
What to include or confirm
Direct line and operating hours: Awaiting building confirmation. Keep the verified instructions with your move-in information.
Contact route
Your owner or designated property contact; coordinate with management when building access or shared systems are involved.
What to include or confirm
Describe the item, location, urgency and any effect on neighboring or common areas. Do not assume brokerage representation includes ongoing property management.
Contact route
Contact Adrian Burke
Hi Adrian, I'd like help with buying, renting, selling or leasing a Portofino Tower residence.
Page: https://adrianknowsmiamiluxury.com/neighborhood-south-of-fifth/buildings/portofino-tower-miami-beach/important-contacts
Review the draft in your app before sending. If it opens blank, copy the suggested message above.
What to include or confirm
Unit or listing links, your role, timing and the decision you need help making.
Sources: September 4, 2026 General Manager notice; October 16, 2026 Assistant Manager notice; October 31, 2026 Head Concierge notice; October 27, 2026 management role signature; October 30, 2026 project communication; 2026 lease packet physical p. 5. Management address: 300 South Pointe Drive, Miami Beach, FL 33139.
Task | Official contact | Use it for |
|---|---|---|
Emergency | Call 911 | Police, fire or rescue emergencies. Follow the dispatcher’s instructions. |
Police non-emergency | Police matters that do not require an emergency response; this is not a building-management number. | |
Electricity outage or electrical utility concern | FPL service-network concerns where applicable. FPL directs life-threatening emergencies to 911. | |
City water, sewer or Public Works issue | The City describes this control room as available 24/7/365. A problem inside the residence may also require the owner and building management. | |
City utility billing | Questions about an applicable City utility account. Confirm whether your unit has an individual account or charges are handled through the building. | |
Electricity setup or a service transfer | Verify the exact service address and unit, account holder and requested start or stop date. |
The building-documents guide explains what to request by role. Moving In & Out covers paperwork, booking and arrival; Rules & Policies covers permissions.
Start with the Management Office. Say whether the question concerns the Tower residence or common areas, or a shared Master facility or parking matter. The office can route the request. Confirm the current role inbox and submission channel before sending private documents.
Tell the owner or designated property contact and building management what happened, where and when. Responsibility depends on the item and arrangement. Building work, a unit repair and a public-utility problem may need different responders. Ask which route applies.
For the provider’s electricity network, use FPL’s official reporting route where FPL is your account provider. Notify building management about shared-building effects. City water or sewer concerns can go to the Public Works Control Room. For an emergency requiring police, fire or rescue, call 911.
Use the current process specified by the responsible association or transaction professional. This directory and the brokerage inquiry form route questions. They do not collect identification, medical records, passwords or payment information.
For an emergency requiring police, fire or rescue, call 911. For a non-emergency building matter after hours, use the building’s current security/after-hours instructions. A 24-hour Management Office response is not verified here. Obtain the role-specific route when you move in; the City Public Works Control Room is a separate 24/7/365 service.
Tell Adrian whether you are buying, selling, looking to rent or preparing a rental. Include the unit and timing if known. He can help organize the residence questions and next request within the agreed representation scope.
Discuss your Portofino plans
Hi Adrian, I'd like help with buying, renting, selling or leasing a Portofino Tower residence.
Page: https://adrianknowsmiamiluxury.com/neighborhood-south-of-fifth/buildings/portofino-tower-miami-beach/important-contacts
Review the draft in your app before sending. If it opens blank, copy the suggested message above.
Management contacts use dated official role communications and the 2026 packet, not private owner or client contact lists. City and FPL links above identify the official service routes checked November 1, 2026. Contact availability and building after-hours arrangements should be confirmed through the latest official instructions.
This is an independent brokerage guide, not an official association publication. Adrian Burke is a Real Estate Broker Associate with ONE Sotheby’s International Realty, Florida license BK3317897. Review his Sales & Leasing Resume and client testimonials.